YOURFLEET Group Privacy Policy
Effective Date: July 20, 2023
Thank you for choosing YOURFLEET. We are committed to protecting your privacy and maintaining the security of your
personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our services. By using our services, you consent to the practices described in this policy.
We may collect personal information from you when you interact with our website, use our services, or communicate with us. The types of personal information we may collect include:
- Name, address, email address, and phone number
- Billing and payment information
- Shipment details and tracking information
- Customer support inquiries and correspondence
- Information provided through surveys or promotional
activities
We may also collect certain non-personal information automatically when you visit our website or use our services, such as your IP address, browser type, and device information.
YOURFLEET will use the collected
information for the following purposes:
- Providing and managing our logistics services
- Processing and fulfilling orders and shipments
- Communicating with you regarding your shipments and inquiries
- Improving our services, website, and customer experience
- Sending promotional emails or newsletters with your consent
- Complying with legal obligations and resolving disputes
- Preventing fraud and ensuring the security of our systems
Data Sharing and Disclosure
- Service Providers: We may engage trusted third-party service providers to assist us in delivering our services, such as shipping carriers, payment processors, and IT support. These providers have access to personal information as necessary to perform their functions but are obligated not to disclose or use it for other purposes.
- Business Partners: We may share information with business partners who collaborate with us to offer complementary services or promotions. However, we will only share information with your consent or as permitted by applicable laws.
- Legal Compliance: We may disclose personal information if required to do so by law or in response to valid legal requests or government inquiries.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small text files stored on your device that help us recognize you and remember your preferences. By using our website, you consent to the use of cookies as described above.
International Data Transfer
As a global logistics company, we may transfer personal information to recipients located in countries outside of
your home country or region. These international transfers are necessary to provide our logistics services and fulfill contractual obligations with our customers.
When we transfer your personal information internationally, we will take steps to ensure that your data receives an
adequate level of protection as required by applicable data protection laws. These measures may include implementing appropriate contractual clauses, relying on adequacy decisions, or obtaining your explicit consent.
By using our services and providing your personal information, you consent to the transfer of your data to other
countries, including those that may have different data protection laws than your own. Rest assured that we will continue to protect your personal information in accordance with this Privacy Policy and applicable laws.
Data Security
We implement appropriate technical and organizational measures to protect personal information from unauthorized
access, disclosure, alteration, or destruction. We regularly review and update our security practices to ensure the ongoing integrity of our systems.
Your Rights
At YOURFLEET we are committed to complying with the General Data Protection Regulation (GDPR) and protecting the privacy rights of individuals. This Privacy Policy provides transparency on how we collect, use, and safeguard your personal information in accordance with the GDPR’s principles. By using our website, you acknowledge and consent to the processing of your data as described in this policy.
Under the GDPR, you have certain rights regarding your personal data. These include the right to access, rectify, restrict
processing, erase, or port your data. You also have the right to object to the processing of your data in certain circumstances.
To exercise these rights or for any privacy-related inquiries, please contact us.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. We will securely dispose of personal information when it is no longer needed.
Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected personal information from a child, please contact us to request deletion of the information.
Changes to the Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be effective when we post the revised policy on our website. We encourage you to review this policy periodically for any updates.
If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, please contact us.